Hi,TMS does not recognize the SIP aliases created on the TCS. It only understands the H.323 aliases. This issue is there with TMS for a long time. It has been raised with Cisco numerous times in the past and still it is not addressed. Hopefully they ...
Can you please pass on the TMSXE logs to me which was generated when you tried to add the TCS? The default location of logs are C:\ProgramData\Cisco\TMSXE\Logs.
TCS has 2 different types of aliases.- One is the device registration alias, it could be SIP or H.323 or both. You use these aliases to register your TCS server to VCS.- Again, you need to have both SIP as well as H.323 recording aliases, which you n...
Hi Mohamed,Can you restart the content engine from the Windows services. According to your description it should not come up. Wait for a couple of minutes. Now RDP to the TCS server and go to E:\Logs. Collect the latest Content engine logs and provid...
What is your network topology? You need to collect the diagnostic logs from the VCS and the endpoint and also network captures in both the cases to compare to see what is going wrong in case of the C60 codec.