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Can anyone clarify what is the source of the value returned from the getRemotePartyDisplayName method? I've set my display name and validated in the REAS call logs that it is being sent in the 200 ok Response. Is there somewhere else I should be tryi...
I am using context service SDK 2.0.1, and it is attempting to hit hosts that are only accessible from the Cisco network, causing requests to fail when made from clients without internal cisco access. It was my understanding that context service was i...
I would like to override the "hold man" image with html based UI resources when a call sets up with remote audio but no remote video. the "hasVideo" method always returns true, even when the remote user does not have video capabilities, and when i ge...
I find that with REM 10.6.3 and 11.0, the recent update to Chrome v52 causes SDP negotiation failures on my calls. Are there any recommended actions to resolve this?
Hello. I have an environment with strict browser requirements in which IE11 must be used, and the web portal must use IE11's Compatibility View. When I attempt to use the REM plugin on a site using Compatibility View, the plugin fails to load. The IE...
Hey, Rach. You got it. In the above scenario, the onRemoteDisplayNameChanged callback is never even being triggered.I've also attempted the following method for retrieving the remote display name, and when I do this it is returning an empty string. ...
Hi, Rach. I can gather a full set of logs and more complete code snippet, but something you said seemed curious to me and wanted to clarify first. When I ask for the remotePartyDisplayName what I would expect to get back would be the value set by my ...
I've tried it a few different ways but here's my latest attempt. There seem to be two issues. The first is that the "onRemoteDisplayNameChanged" callback never fires. But when I take the getRemotePartyDisplayName outside of that block and just call i...
Hey, Murat. Was thinking you might try leveraging the onRemoteMediaStream callback to help with this. You can map the video to your video element when the call is setup, but leave that element hidden until the onRemoteMediaStream callback is triggere...
still messing around with this...also tried setting up the onRemoteDisplayNameChanged callback and attempting to get the value in there, but that callback is never triggered. Anyone have any ideas?