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We are currently developing a web application and are looking to integrate it with Cisco Jabber’s telephony services. Our key requirement is to trigger voice calls from our web application and retrieve the associated call session ID for call manageme...
we are trying to fetch a unique ID of a call session. we could use later on as a reference. in our case, we will use the unique ID to refer to get call recordings from Verint. assuming Verint store it
Is there any documentation on how to get the call session ID via JTAPI?
I am planning to create a simple POC like the one below.
Make a call in the Cisco Jabber client desktop application, and call JTAPI through Postman if possible to get the curren...