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Bryan Williams
Level 1
Level 1
Member since ‎10-17-2011
‎08-23-2017
Awards
1
Event Top Contributor 2013
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Awards

User Statistics

  • 70 Posts
  • 6 Solutions
  • 4 Helpful votes Given
  • 64 Helpful votes Received
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40 Discussion Posts
40 Helpful Vote
50 Helpful Vote
5 Discussion Posts
5 Helpful Vote
50 Discussion Posts
30 Helpful Vote
30 Discussion Posts
25 Helpful Vote
20 Helpful Vote

User Activity

Configure firewall to allow outbound communication with Smart Call Home

05-01-2014
 Call Home enabled devices using the direct HTTP(S) transport and the optional Transport Gateway proxy server communicate with Cisco's Smart Call Home at this address: https://tools.cisco.com/its/service/oddce/services/DDCEService.When configuring ou...

Call Home Data Privacy

10-24-2012
One of the ways that Smart Call Home helps customers identify and resolve problems faster is by automating interactions with TAC.  Call Home automatically uploads items that are frequently required by TAC to resolve issues, including the saved and ru...

Overview of Smart Call Home and Device Diagnostics - FAQ from Live Webcast

03-09-2012
Bryan is a Technical Marketing Engineer in the Technical Services Product Management group at Cisco. He is an expert in the configuration, registration, and operation of Smart Call Home. He has worked at Cisco since 2003, as a solutions architect, IT...

Overview of Smart Call Home and Device Diagnostics - Video from Live Webcast

03-09-2012
 Bryan is a technical marketing engineer in the Technical Services Product Management group at Cisco with expertise in Smart Call Home.This video is the live session given with an overview of the Smart Call Home and Device Diagnostics offerings, inlc...
Community Statistics
Member Since ‎10-17-2011 07:54 PM
Date Last Visited ‎08-23-2017 06:31 AM
Posts 70
Total Helpful Votes Received 64
Awards
Event Top Contributor
2013
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