In testing we noticed that if our SMA was running a 7.x OS and the ESAs were upgraded to an 8.x version, the message tracking lost the Subject field (ie: all messages had no data in that field, thus we could not search based on subject).  We are plan...

We have seen a significant decline in our threat catch rate (SBRS/SPAM/AV).  At the same time, we have seen an increase in the # of clean messages accepted.  I am concerned the two combined point to us treating threats as good messages.  Has anyone s...

I have noticed that enabling Outbreak filters deletes all email from local quarantines.  Is there a way to back these up prior to enabling?  We hold some email for up to 30 days in quarantines and some of our users may need access to this email.

We use an off-box quarantine for SPAM.  When looking at the quarantine, I have 2 options; release or delete.Does releasing the email trigger a 'Report as False Positive' type of event or do I have to report it separately?  It would be far easier to r...

My production cluster of c670's currently runs 7.6.3-019.We've had some issues updating the OS to 8.5 in my test environment, so i want to do one machine at a time in prod to reduce the impact if something goes sideways.  Is it possible to have 8.5.0...