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QMAD2003 error is usually due to UCCX server's hostname not all being in lowercase or having special characters in the hostname, etc. That in turn will cause the database instance name not being recognized by QM. As a rule:Informix DB name must be ...
Hi,I made an inquiry with Calabrio in regards to your question and this is what they said:8.5.2 SR2 ES5 will allow the user to use JAVA 7. JAVA 7 is not supported at all for use with QM 8.5.2 prior to this ES. You can direct people to download the E...