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Marketing PIDs and some Service PIDs that are approaching End of Life are not supported via RMAs. When this happens, Part Supersession occurs. This means that the part shipped out by Cisco will be similar but different PID that the PID that the cus...
Clicking on the NAV bar will let you jump to various sections in the RMA.You can also Start Over or choose to Save Order. After all sections have been completed, you will have the option to Submit Order.
You can view all saved orders in the SORT - Saved Order module. If you need to add the module, please follow the instructions listed here: Adding SORT Modules to the My Cisco Workspace
