Thank you. Please also provide the collector's appliance ID.In addition, I saw the following: "The customer even added a definition in the collector for them". How was this done?One suggestion I have is to go into Settings -> Discovery Settings and ...

Hello,   To further analyze this, please provide the following items:   Appliance ID of collectorDetails on version, was the collector a fresh install or an upgrade?Screenshot of the device credentials configuration windowScreenshot of the error as w...

Hello,   If this has been resolved, can you please share what ended up being the fix for future reference?   Regards.

How did you determine your access is no longer there? Please provide any screenshots of the errors you receive and list some of the action you were trying to perform unsuccessfully.Regards.