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About CC Cisco
01-03-2019
CC Cisco
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Stats
Member since
11-01-2012
721
Posts
353
Helpful
114
Solutions
Latest Contributions by CC Cisco
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Re: SNTC 4K Collection Issue
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
11-16-2018
11-16-2018
Thank you. Please also provide the collector's appliance ID.In addition, I saw the following: "The c...
Re: SNTC 4K Collection Issue
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
11-14-2018
11-14-2018
Hello, To further analyze this, please provide the following items: Appliance ID of collector Detail...
Re: Discover failed success % and configured success %
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
11-08-2018
11-08-2018
Hello, If this has been resolved, can you please share what ended up being the fix for future refere...
Re: Access the SNTC portal
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
11-07-2018
11-07-2018
There was a sync issue.Try one more time.
Re: SNTC portal support
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
11-06-2018
11-06-2018
How did you determine your access is no longer there? Please provide any screenshots of the errors y...
Re: Discover failed success % and configured success %
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
11-06-2018
11-06-2018
Hello,Thanks for your reply.If your question is regarding the ambiguous message regarding the percen...
Re: Discover failed success % and configured success %
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
11-06-2018
11-06-2018
Hello, Not clear what your question is. Also, please open a TAC case if you require assistance.
Re: No access to CSAM
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
11-06-2018
11-06-2018
Thanks, however, this information needs to be updated on your Cisco.com profile. Here are the steps:...
Re: No access to CSAM
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
11-05-2018
11-05-2018
Thanks for the details provided via PM.At this point, the user provided is ineligible to be nominate...
Re: Unable to login to SNTC Portal
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
11-02-2018
11-02-2018
What is the CCO ID of the user experiencing this? In addition, did you assign a role to hit user on ...
Re: Unable to login to SNTC Portal
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
11-02-2018
11-02-2018
Password propagation to all systems can take up to 24 hours.Please allow it some time to sync.
Re: Delegated admin user is not part of company anymore
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
11-01-2018
11-01-2018
What is the case number? In addition, this forums is for SNTC support.CSAM, web-help, and IT are sep...
Re: No access to CSAM
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
10-31-2018
10-31-2018
Hello, please send me via private message the following details: * Name of SNTC account. * CCO ID of...
Re: No access to CSAM
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
10-30-2018
10-30-2018
Hello,Your user does not have a PartyDA role.Only PartyDAs are able to access CSAM.To verify your co...
Re: New Collector. Can't reach web portal
Created by
CC Cisco
in
Smart Net Total Care Portal and Collector Discussions
10-24-2018
10-24-2018
Hello,Can you also share the following: * Reboot VM * As VM is booting up (CentOS progress bar), pre...
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Public Statistics
Date Registered
11-01-2012
01:38 PM
Date Last Visited
01-03-2019
06:21 PM
Total Messages Posted
721
Total Helpful Votes Received
353
Helpful Votes Given To
User
Helpful Count
Chris Camplejohn
5
Lyndon Siu
2
Winifred Zeliger
1
asingadi
1
Pamela Ghosh
1
See all >
Helpful Votes From
User
Helpful Count
AkanshaBisht446
8
5
ccrfranck
15
hiarteag
15
MillerLeon
5
Chris Simm
5
See all >