Cisco Community
English
Register
New community login process starting July 13 - LEARN MORE HERE
Register
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Jarrett Pomeroy
‎07-25-2021
Cisco Employee
Recent Badges
Awards
Recent Badges
See all
150 Accepted Solution
300 Helpful Vote
100 Helpful Vote
50 Accepted Solution
15 Accepted Solution
1 Accepted Solution
5 Accepted Solution
30 Helpful Vote
10 Helpful Vote
1 Helpful Vote
custom.cisco.stats.title
Member since ‎05-03-2012
596
Posts
328
Helpful
161
Solutions
Certifications
Data Literacy @Cisco Green Belt
Data Science @Cisco Green Belt

Re: Unable to access SNTC Portal

Created by in Smart Net Total Care Portal and Collector Discussions
02-11-2021
02-11-2021
Hi There, Please check again now and see if it's working for you. I noticed you also have roles "Cus...

Re: Failed to Generate a new CSP-C entitlement

Created by in Smart Net Total Care Blogs
11-18-2020
11-18-2020
The case is still pending backend engineering teams to help us fix at this time - unfortunately I do...

Re: Failed to Generate a new CSP-C entitlement

Created by in Smart Net Total Care Blogs
11-12-2020
11-12-2020
Thanks for the screenshot! I found an error due to some internal logic and created l4 case to review...

Re: Failed to Generate a new CSP-C entitlement

Created by in Smart Net Total Care Blogs
11-11-2020
11-11-2020
Hi There,Can you share a screenshot of the error you may be seeing?Thank you,Jarrett

Re: SNTC and SAMT or CCWR Access, registered multiple times.... have opened 3 support cases.

Created by in Smart Net Total Care Portal and Collector Discussions
10-23-2020
10-23-2020
Hello Ben,This community is only able to help with SNTC Portal or CSPC related issues and may not be...

Re: PSIRTs customization

Created by in Smart Net Total Care Portal and Collector Discussions
09-14-2020
09-14-2020
Hello,PSIRT accuracy can be improved if you are collecting both SNMP and CLI data from your devices....

Re: Cannot update cisco account profile/gain access to SNTC portal

Created by in Smart Net Total Care Portal and Collector Discussions
08-17-2020
08-17-2020
Hello,Can you please see if your SNTC Portal access looks okay now?Thank you,Jarrett

Re: Collector Upgrade 2.8.1.4 to 2.8.1.8

Created by in Smart Net Total Care Portal and Collector Discussions
08-14-2020
08-14-2020
Hello Paqueta Calcados,You may want to see if restarting your CSPC and trying to stop and re-apply t...

Re: Collector deactivation failed. Please try again

Created by in Smart Net Total Care Portal and Collector Discussions
08-04-2020
08-04-2020
Unfortunately the ability to remove the certificate from this window does not work at this time due ...

Re: Collector Upgrade 2.8.1.4 to 2.8.1.8

Created by in Smart Net Total Care Portal and Collector Discussions
07-28-2020
07-28-2020
Hi There,You may want to try resetting the upgrade and running the upgrade manually again: More deta...

Re: CSPC Collection through Jump Server

Created by in Smart Net Total Care Portal and Collector Discussions
07-28-2020
07-28-2020
The jump server settings are primarily used to help capture CLI Commands from devices. However For S...

Re: Unable to access SNTC Portal

Created by in Smart Net Total Care Portal and Collector Discussions
07-24-2020
07-24-2020
Hi there,Can you please give it another try now and see if it looks good?Thanks!Jarrett

Re: Difference between SmartNet Total Care, and SSSNT?

Created by in Smart Net Total Care Portal and Collector Discussions
07-21-2020
07-21-2020
CSAS is covered by Assest Mgmt contract types such as (TSAB, TSAS, TSAG, TSAP), AMSP, AMSS, AMST, FT...

Re: CSAM Issue

Created by in Smart Net Total Care Portal and Collector Discussions
07-20-2020
07-20-2020
Can you have the user try selecting the “Review Legal Agreement” using this URL exactly as below? ht...

Re: CSPC Certificat Generation and download

Created by in Smart Net Total Care Portal and Collector Discussions
06-17-2020
06-17-2020
Hi There,Can you please see if this document helps? https://www.cisco.com/c/dam/en/us/support/docs/c...
Public Statistics
Date Registered ‎05-03-2012 01:46 PM
Date Last Visited ‎07-25-2021 03:54 PM
Total Messages Posted 596
Total Helpful Votes Received 328
Helpful Votes Given To
Helpful Votes From