Hi There, Please check again now and see if it's working for you.  I noticed you also have roles "CustomerAdmin" and "CustomerUser" and this can lead to issues later on. I would recommend only setting up one role only. Thanks! Jarrett

Hello Ben,This community is only able to help with SNTC Portal or CSPC related issues and may not be able to help with CCW-R.   I believe you can reach out to your Account Manager or Partner team for resolution of any issues with CCW-R. Thanks!Jarret...

Hello,Can you please see if your SNTC Portal access looks okay now?Thank you,Jarrett