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Hi All, Is there any way I can use any subzone that I created in Target while defining search rule ? The only option I get is "Local Zone" or other zones created. I was informed that this feature is there in new VCS versions may 7.2 n above. I am run...
Hi All, Is there any way by which we can get notifications automatically during certain events in MCU ?For eg: Getting an email notification as soon video ports reaches to its capacity. Like in MSE 8510 as soon 20 HD ports get utilized an email or so...
We are observing that scheduled conference call from TMS connects fine but fails to call one of the participant which is C60 codec. The TMS Trap logs for this particular endpoint shows "Scheduling Error" with details as call failed. It shows that MCU...
Hi All,We have been dealing with TCS lip sync issue from past 7-8 months. We have opened a TAC case for it and the case is still going on but no resolution. I would appreciate if people here can contribute with their thoughts and ideas to do RCA.We h...
Hi Patrick,We have two MCUs located in different locations. MSE 8000 with one 8510 blade in each MCU. Only MCU at location-A is utilized now and other and location B sits ideal. Both are on different service prefix. One on "30" and other on "31". Use...
Hi Jesper, Cascading of conference is not supported in 5300 series MCUs. You would require Cisco Conductor to achieve this functionality. To increase ports availibility in case of all ports utilized and no room left for new conference, you can go fo...
Hi Petri,Looks like the video is not transcoded correctly because of which this problem is occuring. This generally happens if video is very long. You can try re-transcoding again and this would solve the problem.To re-transcode do the following: 1....
Hi Julio,Good that the replacement solved your problem but the issue you were facing is very common in TCS. Most of the time it happens that error comes " Cannot play recording, an error is occured". This usually happens when the VOD is not transcod...
Hi Rameez,I also agree with Ahmad that TCS cannot handle multiple calls for same alias or number. First of all this should not be tried. Even if you try it either says "Busy" or will behave in weired way. To record multipoint call initiate the call f...
