michael0627
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Beginner
Member since ‎09-03-2013
‎08-18-2017

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  • 3 Posts
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Hello all,I have a translation pattern going to a hunt pilot and need to find out the call volume of it.  If I just run a volume report on the hunt pilot, I only get results for when some directly calls the extension.  Is there a way to find the call...
Hi all,Does anyone know if there's a ticketing software out there that will automatically pop-up after a user gets off the phone so they can document the reason for the call?I had a manager just request this so her employees are basically forced to d...
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Member Since ‎09-03-2013 01:28 PM
Date Last Visited ‎08-18-2017 04:27 AM
Posts 3