Dear Eric, Thank you for reaching the Small Business Support Community. Please check on the below document for "QuickVPN installation tips for WinOS"; http://sbkb.cisco.com/CiscoSB/Loginr.aspx?login=1&pid=2&app=search&vw=1&articleid=2922 Notice the need of Service Pack2 for Windows 7. I also suggest you to check on another useful document names "reasons you cannot connect with QuickVPN"; https://supportforums.cisco.com/docs/DOC-33275 On the client's home router you need to allow a "VPN Passthrough" setting if available. Please do not hesitate to reach me back if there is any further assistance I may help you with. Kind regards, Jeffrey Rodriguez S. .:|:.:|:. Cisco Customer Support Engineer *Please rate the Post so other will know when an answer has been found.
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