Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Cisco Community
- :
- About jefffrb01
08-18-2017
Stats
Member since
10-14-2013
2
Posts
0
Helpful
0
Solutions
Created by
jefffrb01
in Email Security
in Email Security
10-14-2013
11:13 AM
10-14-2013
11:13 AM
Good information, thank you. This is the base of my confusion it would seem. I don't see any applicable text resources on the ESA that would apply so I'm led to believe it's being done on the ISA and since the directions on the ISA don't seem to be working it would appear that, based on what you have said, that the ISA isn't doing the encryption. Whats even more odd is that on the ESA when I go to Security Services>IronPort EMail Encryption I get the message that the feature key has expired or is unavailable which leads me to think that the ISA is actually doing it. Very confusing... I have extremely limited knowledge of how this works since I inherited it and it's outdated... Any other information, suggestions, or ideas is certainly welcome.. Thanks!!! Jeff
... View more
Created by
jefffrb01
in Email Security
in Email Security
10-14-2013
08:42 AM
10-14-2013
08:42 AM
We have a IronPort C350 with the IronPort encryption appliance running 6.5.5 and need to make a change to the notification email that recpients receive when getting a secure email. The notification message I'm referring to starts out "You have received a secure email...". So far I have been able to possible determine that the HTML message being referenced is called PostXMessage.html but I cannot seem to figure out how to change it. I reached out to support and was given some instructions on how to change it, alas, it did not work. They instructed me to use an SCP client and navigate to: /usr/local/postx/server_6.5.5/conf/ and modify the PostXMessage.html and PostXMessage.txt files then restart the SMTP service. I uploaded new PostXMessage.html and PostXMessage.txt files but neither a restart of the SMTP service or a reboot of the appliance seems to be getting the changes reflected in the notification message. What am I doing wrong? Thanks!!! Jeff
... View more
Labels:
Public Statistics
| Date Registered | 10-14-2013 08:27 AM |
| Date Last Visited | 08-18-2017 04:27 AM |
| Total Messages Posted | 2 |
