The onsite definitions only apply for Traditional TS services, it does not apply for PSS. PSS onsite...

Warranty depends on the product lines, most have a standard 90 day warranty. Some product lines do h...

Ronan, The person who does the onsite is supplied by the partner. Depending on how the partner is se...

SNIF Reports no longer exist. You can search multiple serial numbers from CCWR otherwise, you will n...

Expired means that this product is no longer available for warranty services. Usually a product will...

When you go to the register contracts, the information is pulling from a couple of places. Parent Co...

Open a case with the support team, let them know that your access has been revoked to SSC.Although y...

You can use this link to determine warranty on products: http://www.cisco-servicefinder.com/warranty...

Partner Support Service with Onsite Service levels are:Service Level DescriptionPSO2 PRTNR SUP OS 24...

Try building an estimate instead of a quote. With an estimate you can turn off the serila number val...

It seems like there are a couple different issues here from my experience.When you get the Having Tr...

Hey Eric,Did this ever get fixed?Z