Hey Rob, Yes, this is for the main number. Right, I probably didn't explain that very well. By DN, I mean the extension you set to the call handler when you create it. Since you can't share a DN among call handlers, I created unique DN just for the Meeting call handler. Here is how it's setup now - Generic Holiday Call Handler (works) - ext: 5512 Specific Holiday Call Handler (doesn't work) - ext: 5513 Meeting Call Handler (doesn't work) - ext: 5514 Also, I can dial the extensions of the Meeting call handler directly, but nothing plays and it goes straight to voicemail. I found a way to temporarily "fix" it. I just took the extension off of the Generic Holiday call handler and added it to the Meeting call handler.
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Hello Everyone, I'm trying to create a meeting call handler, so that we can have a greeting play for callers while we have a company wide meeting. I have the Call Handler, Schedule, Holiday Schedule, Directory Number, Time Period, and the Time Schedule all setup. I have the greeting recorded under "Standard" greeting in the call handler. I have it setup bascially like the "Holiday" call handler that works (minus the DN and dates obviously). But when you dial in, you get the Holiday call handler instead of the Meeting call handler. Am I missing something? Why would it do this? Thanks in advance.
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