Thanks, but I may have been unclear in my original post. My default browser is Safari 7.0 in OS X 10.9.  I also have Firefox 24.0 installed, and I know that you can't use Chrome because of the 24 bit Java problem.  I've gone ahead and uninstalled Chrome too so there's no Chrome any longer on my system.  Just Safari 7.0 and Firefox 24.0 and Java 7.45. Any idea why the self-provisioning portal says "Please install the latest Java..." after I click submit on the screen to register my hardware MAC address?  AFAICT, the Cisco page does not see that Java is installed. I observe that in OS X anyhow, the Cisco self-provisioning portal page is a box up dialog box, not a separate tab in an open browser, like in Windows IE.  Therefore, it may also be helpful to know the mechanics of what Cisco's doing here, and why it's different than on Windows? The specific error that the self-provisioning portal page throws as soon as the final page loads, is: " To continue, install and enable the latest Java version, and make sure the Java plug-in is not blocked. You can download and install Java from http://www.java.com/en/download . If you are unable to download Java, connect to a different network and try again. "  Basically, can't start Java.  Any ideas? ... View more

See update above. ... View more

Thanks. No dice. The instructions on that page also appear to be woefully out of date too. In Safari, on the preferences security tab, there is no checkbox for "Enable Java" (I think that is a Safari 6.0.4 thing on OS X 10.8 or thereabouts). In OS X 10.9 there's just the "allow plugins" checkbox and the "manage website settings" button. Assuming this is where it's at now, moving to the Java plugin in the list, they were already "allow". I went a step further and set it for the three websites listed (that include the provisioning portal domain) to "allow always". No luck. Then went to another step further and click "run in unsafe mode" for every item in the Java website list and again it made no difference. The self provisioning portal page still says that Java isn't installed :-( For Firefox, the instructions on that page are out of date too. Under what I believe are the correct settings, the Java applet plug-in for 7.45 is set to "always activate". I assume this is the same thing as seeing the "disable" button in previous FF versions, indicating that the job applet plug-in is actively running. The chrome instructions on the page are irrelevant because my OS X and hardware are 64-bit and so is Java but not chrome. Therefore Java doesn't run on chrome on this machine in the first place. I don't know who's browser the self provisioning portal fires up since it fires up its own window, not a Firefox or Safari specific one. In windows for example the self-provisioning portal fires up a tab in IE. That actually makes it simpler to debug IMO. Any more advice? Java seems to be running just fine for every thing else. What am I missing? UPDATE (Just another thought) Alternatively, could it be a the with WebKit? Or Cisco's implementation of WebKit (as far as whether any changes would have been required for OS X 10.9 in the way with kids is instantiated)? If or example the self provisioning portal is opening up its own "browser" by using the Safari webkit function (as opposed to opening a tab directly in Safari itself) could this be a bug in Safari itself, or a changed API that Cisco has failed to implement (considering the other incompatibilities various Cisco products have with OS X 10.9)? I just hope that the problem is something that I can fix with a workaround rather than waiting for a patch from either Apple or Cisco that may or may not come anytime soon? :-/ ... View more