We are currently running CUPC version 184.108.40.20602 on all of our client machines. And Presence server version 220.127.116.1100-16. Users are complaining that while they are in the CUPC software, after they end a call, the active call window stays on the screen. Normally when you end the call the associated active call window will close out accordingly. These will build on top of eachother so that many will be displayed at the same time. Uninstalling the software and reinstalling it seems to resolve the issue for a short period of time but it always seems to come back. I am wondering if this is a known bug in the versions we are running or if anyone else has experienced this issue.
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I have a Cisco 7945G phone that I have setup with a VPN profile so it can be used remotely. This device was configured properly, tested at multiple locations and implemented. This device worked fine for several months but recently the end user has moved into a new house and now has a new service provider (Verizon FIOS). Now for some reason the phone will not get past the Registering process and doesn't prompt her for her VPN credentials. Nothing has changed with the phone so I am assuming it is either her new ISP or the Modem/Router they provided her. The device gets an IP address via DHCP from her home network but then just sits as the registering screen. She is able to use the Anyconnect client on her laptop to connect to our SSL VPN that way so I don't think the provider is blocking VPN traffic; but there is something that is stoping the phone from getting out.
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