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I'm new to UCCX.I have a simple UCCX script doing the following: 1. Accept the call 2. Play a prompt 3. Disconnect the callThe prompt was uploaded in Prompt Management. When running reactive scripting, it pass through Play Prompt; but I c...
I changed the Play Prompt to "Continue on Prompt Error" and there were no issues. The script has one prompt which it was uplaoded manually to Prompt Managment. Using Windows Media Player, I can hear the prompt.One thing to note, I'm using a softphone...
Hi Chris,The System Parameters is indicating the codec as G711. Initially, the prompt was assigned to a problem variable; but I changed Play Prompt to point straight to the file - click Browse and selected the file.
