Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi, Trying to see if below use case can be solved with Webex Connect Voice API.
Use Case: Digital Channel to Automated Voice (Channel Deflection --> Callback).
1. Website/Web Chat User --> Chat with NLU Bot and requested for Callback when the case is...
Hi @abhiram,
Above options that I have posted is available in Standalone version of Webex Connect/IMImobile.
Currently we are using WxCC version on Webex Connect and I don't see the voice options available in our Tenant.
1. Is it possible to have Voi...
