Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Is there an option to export the randomly created guest tickets (hundreds of tickets) to an xls or csv file! There seems to be only an option to print out the summary of all tickets! I am also missing the feature to automatically print out each rando...
By today it seems to be impossible to create a guest ticket on a certain time of day until a certain time of the same day. You always have to end the ticket on the next day or have to run it until end of business day which also implies that the tick...
Hi Paul, i didnt get your point here...Where is the difference in your argumentation between a valid ticket creation for e.g. today 3pm until tomorrow 3pm and the unvalid creation for a ticket from today 3pm until 9pm today?
I still think this should...
We are on 2.3 release and yes you can create a ticket (end of business day or from the first login), but thats not the ask!Customers need is to create tickets lets say from 10am today up to 2pm today! It should only be valid for this time period and ...