Hello,    Just started using our ASA 5505 v8.2 (1)Trying to configure the ASA applaince to allow access into an internal resource (i.e want to be able to RDP into a system behind the ASA from the internet).I have used a static NAT:static (inside,outs...

Hello,   We are running Call Manager 8.03. I was wondering if there was anyway to pull specific reports on the calls to an extension. I know from the phone itself (7962) you can select Directories - Missed Calls, but I wanted to see if there was a wa...

Hello,   We just installed a new CUCM system. We don't have any managed services, so I was wondering if anyone knows how to update the greeting within one of our call handlers?I know there is an option to record via phone within the settings, but our...