Does anyone know if a Smartnet contract supports issues with Smart Accounts? I have some switches that are new, however, tied into another Smart Account. Will TAC support transfer the DNA licensing for me to my Smart Account?

SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time.  It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it says...