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Hi,
Can anyone assist me in B-ACD 3.0.5 requirements and configuration on 2911 Router. Just wonder to configure like this Calling party receives Welcome prompt then enters dial number, if not after some period forwards call to operator.
I am fol...
Below is the tcl script I am using
# ---------------------------------------------------# Script Name: acd.tcl# Update Info: v 1.0, 2017-12-07, test# ---------------------------------------------------# Call Flow Summary:# Call is transferred to t...
