Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
When I reset my 7960 phone, I get an "Error verifying config info" message on the display. After a few seconds, the normal "Your current options" appears.Also, when you press either the services button or the directories button I get an "HTTP file e...
I have a brand new (replacement) 7910G+SW phone that fails to connect when plugged in. When you first plug it in, the mic/speaker button flash, and the display reads "Configuring VLAN". The display then changes to "Configuring IP" and it sits there...
We upgraded our CallManager to v3.3(3)sr4 a couple of weeks ago, and several users are complaining the volume is unusually loud on their phones. So far, it has only been users of 7960's.The phone load that we have is P00305000400. I've had the users...
Has anyone come up with a way to pull the serial numbers from the telephones? I need to have a listing af all my serial numbers for the phones, and all I have is there MAC addresses. (I didn't put them on my SmartNet contract...)If you hit the mini...
I have a question about caller ID on the 7910 phones. When an external call is transfered to a 7910, the user sees "Unknown Caller for <Phone User>" on the display of their phone. (Where <Phone User> is whatever is configured for the phone in CallM...
All of our phones are the same hardware version. The only difference I could find was the firmware load. Once I upgraded the firmware to P00306000400, we are able to access the coprorate directory, and services.Note sure if it will help in your sit...
I just found an updated firmware for the 7960/7940 phones. Once I installed the updated load and unplugged/replugged the phone, everything works fine.The new firmware load is P00306000400 dated May 26, 2004.Steve
What firmware version are you using? This is very similar to a problem I'm having with CCM 3.3(3)sr4a after upgrading a few phones to firmware P00306000300. Phones that are running an older firmware don't have the problem.Steve
I've checked the DHCP configuration. It's working fine with the other phones that we just installed.We have a CallManager at our central location that does DHCP, and at a remote location, we have a router with SRST handling DHCP. It hangs at the sa...
