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Hi we have a TCL script which outpulses account number as DTMF to an 800 number and while this outpulse occurs the inbound caller hears music. The music file does not play continuously instead repeats itself every 1 secs sounding like a broken record...
Hi Raghavendra, Thank you for the script. The music plays continuously now. There is one behavior I am seeing where the music stops just before sending the last digit which in turn creates about 4secs of silence. Is there a way to have the ...
Hi Raghavendra, I am not very familiar with TCL scripting, but I did attempt what you asked me to do. Here is the sample of what I did and I got the same result. Let me know if this is correct.proc act_SendDigits { } { global account_num glo...
Hi Raghavendra, The music is played to the incoming leg. The digits are played correctly, we have no issues there. It is just that the music file does not play continuously, it seems like it starts, plays for a sec then stops and starts again. ...