I plan to make a video later this year, but that doesn't help you now.  In the meantime, I suggest you download the free open source version of SoapUI (https://www.soapui.org/downloads/soapui.html) and play with AXL that way.  I actually recommend using SoapUI even if you're very familiar with AXL. It's an amazing tool for testing AXL requests. ... View more

Hi Jung,   Here's the template for the API:   <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/12.5"> <soapenv:Header/> <soapenv:Body> <ns:updateUcService sequence="?"> <!--You have a CHOICE of the next 2 items at this level--> <name>?</name> <uuid>?</uuid> <!--Optional:--> <newName>?</newName> <!--Optional:--> <description>?</description> <!--Optional:--> <hostnameorip>?</hostnameorip> <!--Optional:--> <port>?</port> <!--Optional:--> <protocol>?</protocol> <!--Optional:--> <ucServiceXml> <!--You may enter ANY elements at this point--> </ucServiceXml> </ns:updateUcService> </soapenv:Body> </soapenv:Envelope>   As you can see, there are no serviceType or productType tags.  I assume they would go in here:   <ucServiceXml> <!--You may enter ANY elements at this point--> </ucServiceXml>   ... View more

Hi,   We solved this in a Webex, but for the benefit of others, the conflict is with the Reachability library.  There is a Reachability library within Jabber Guest SDK.  We needed to rename the conflicting methods and symbols in the 3rd party Reachability code to resolve the conflicts, which fixed the problem. ... View more

There is no add-on for Linux, only Windows and Mac.     ... View more

What version of UCM are you using?   Also, when you say "high volume", do you mean a large number of sequential operations?  If so, make sure to grab JSESSIONID from the first response, and re-use it for the rest of the sequential operations.  This tells Tomcat to use one session for all the requests instead of spawning a new Tomcat session for each request.  This can reduce the load dramatically and help avoid problems.  ... View more

You can use RisPort70, which is part of the Serviceability API.  Here's a link to the API.   https://developer.cisco.com/docs/sxml/#!risport70-api-reference/risport70-api-reference   You want to use selectCmDevice (or selectCmDeviceExt, which queries across all nodes) to perform a search that returns the information you want.    You can approach this a number of ways.  You can identify the device and specify Status as "Any", in which case it will return information about your specific device and tell you whether or not the device is registered.  Or you can use a wildcard to look at all devices and specify "Registered" as the Status. Then you'll get a list of registered devices and see if your device appears in that list.  Or combine the search criteria any other way to get your desired result.    ... View more

This is how it works for me (you see I used 11.0, but 11.5 works, too): <soapenv:Envelope xmlns:soapenv=" http://schemas.xmlsoap.org/soap/envelope/ " xmlns:ns=" http://www.cisco.com/AXL/API/11.0 ">    <soapenv:Header/>    <soapenv:Body>       <ns:getLdapAuthentication/>    </soapenv:Body> </soapenv:Envelope> <soapenv:Envelope xmlns:soapenv=" http://schemas.xmlsoap.org/soap/envelope/ ">    <soapenv:Body>       <ns:getLdapAuthenticationResponse xmlns:ns=" http://www.cisco.com/AXL/API/11.0 ">          <return>             <ldapAuthentication uuid="{A8D94FF0-4627-EECC-0D8D-E2EE69123B32}">                <authenticateEndUsers>true</authenticateEndUsers>                <distinguishedName>my info</distinguishedName>                <ldapPassword/>                <userSearchBase>my search base</userSearchBase>                <servers>                   <server>                      <hostName>my ldap ip</hostName>                      <ldapPortNumber>389</ldapPortNumber>                      <sslEnabled>false</sslEnabled>                   </server>                </servers>             </ldapAuthentication>          </return>       </ns:getLdapAuthenticationResponse>    </soapenv:Body> </soapenv:Envelope> Again, I have to ask, are you sure you defined LDAP Authenticatioin using the web GUI?  Also, I don't know why you're defining the namespace in the command, here: < ns0:getLdapAuthentication xmlns:ns0 = " http://www.cisco.com/AXL/API/11.5 " /> ... View more

There is a new version of the SDK, 11.1(3).  Right now it's internal, but if you open a ticket I can get it to you.   Or you can wait until it's published to the DevNet site. ... View more

The engineers are aware of this problem, and they're trying to publish a fixed version sometime this week.  Keep your fingers crossed.  11.1(2) introduced a new problem, so that wasn't published. ... View more

What version are you using?  This is working fine for me on CUCM 11.5.1.10000-6.  Are you sure you have LDAP Authentication defined via your CUCM web UI? ... View more

It could be a number of things.  Cisco Jabber tends to "figure things out", whereas you generally need to configure other clients properly. My first guess is that there's something wrong with your BOSH URL, or the settings on CIMP that handle the BOSH URL.  Try navigating to the BOSH URL right in your browser.  For example, browse to: https://<your cimp server>:7335/httpbinding or http://<your cimp server>:7335/httpbinding If you get a page informing you about BOSH, then that URL works.  If you get anything else, either the URL is wrong, or your CIMP settings are wrong. ... View more

I don't know what reason=9 means (reason 9 from outer space?), but I do have questions.  1. Are you trying to update the certificate using JTAPI preferences?  2. If so, did you try deleting the certificate first?  3. Did you run JTAPI preferences as administrator (Windows) or as a user with the correct permissions (Linux)?  ... View more

The Cisco IM&P data dictionary is not exposed publicly, and the use of it is not supported.  People have used tricks to find out what they need to know in order to construct some queries like what you're suggesting (Google is your friend), but if you go down that road, you risk losing official support for the product. As for log4j, you can get that from RTMT, but not for a specific user.  You'd have to filter it yourself. ... View more

It's probably your web client.  Perhaps you're not opening a chat session, and just sending messages?  The chat session keeps track of things that just sending messages would not.  For example, the Windows client has a resource ID (user@domain/resource).  Your web client should also have one.  The resource ID is how the clients direct messages to the right places. ... View more