Are you sending IMs to users on the same domain as the basic-chat-demo?  If not, you need to configure Cisco IM&P to enable XMPP federation, so that it can find and send messages to people outside the default domain.   ... View more

Hi,   Yes, you can use Presence Web Services, which uses Cisco IM&P.  It's basically a set of SOAP or REST operations.  You set up a web service and define that as an endpoint.  Then you tell PWS about the endpoint, subscribe to the presence of contacts, and after that, any change in presence will send a notification to the endpoint.  Then the endpoint web service has to fetch the actual presence information.   Check out this code exchange for an example of how it's done:   https://developer.cisco.com/codeexchange/github/repo/CiscoDevNet/cisco-im-p-api-examples   That example also includes EPASSoap examples, but you don't need to use them for what you describe.   ... View more

This is almost always a certificate problem.  Here's an easy way to find out.  Navigate your browser directly to the BOSH URL.  If you have to create a certificate exception, then that was your problem.  Once you create the exception, your CAXL application should log in fine until you restart the browser.  The best way to make the fix permanent is to add the certificate to the browser's certificate storage.  How you do this varies from browser to browser.  Firefox makes it the easiest, since you can make the exception permanent the first time you encounter the problem.     ... View more

I plan to make a video later this year, but that doesn't help you now.  In the meantime, I suggest you download the free open source version of SoapUI (https://www.soapui.org/downloads/soapui.html) and play with AXL that way.  I actually recommend using SoapUI even if you're very familiar with AXL. It's an amazing tool for testing AXL requests. ... View more

Hi Jung,   Here's the template for the API:   <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/12.5"> <soapenv:Header/> <soapenv:Body> <ns:updateUcService sequence="?"> <!--You have a CHOICE of the next 2 items at this level--> <name>?</name> <uuid>?</uuid> <!--Optional:--> <newName>?</newName> <!--Optional:--> <description>?</description> <!--Optional:--> <hostnameorip>?</hostnameorip> <!--Optional:--> <port>?</port> <!--Optional:--> <protocol>?</protocol> <!--Optional:--> <ucServiceXml> <!--You may enter ANY elements at this point--> </ucServiceXml> </ns:updateUcService> </soapenv:Body> </soapenv:Envelope>   As you can see, there are no serviceType or productType tags.  I assume they would go in here:   <ucServiceXml> <!--You may enter ANY elements at this point--> </ucServiceXml>   ... View more

Hi,   We solved this in a Webex, but for the benefit of others, the conflict is with the Reachability library.  There is a Reachability library within Jabber Guest SDK.  We needed to rename the conflicting methods and symbols in the 3rd party Reachability code to resolve the conflicts, which fixed the problem. ... View more

There is no add-on for Linux, only Windows and Mac.     ... View more

What version of UCM are you using?   Also, when you say "high volume", do you mean a large number of sequential operations?  If so, make sure to grab JSESSIONID from the first response, and re-use it for the rest of the sequential operations.  This tells Tomcat to use one session for all the requests instead of spawning a new Tomcat session for each request.  This can reduce the load dramatically and help avoid problems.  ... View more

You can use RisPort70, which is part of the Serviceability API.  Here's a link to the API.   https://developer.cisco.com/docs/sxml/#!risport70-api-reference/risport70-api-reference   You want to use selectCmDevice (or selectCmDeviceExt, which queries across all nodes) to perform a search that returns the information you want.    You can approach this a number of ways.  You can identify the device and specify Status as "Any", in which case it will return information about your specific device and tell you whether or not the device is registered.  Or you can use a wildcard to look at all devices and specify "Registered" as the Status. Then you'll get a list of registered devices and see if your device appears in that list.  Or combine the search criteria any other way to get your desired result.    ... View more

This is how it works for me (you see I used 11.0, but 11.5 works, too): <soapenv:Envelope xmlns:soapenv=" http://schemas.xmlsoap.org/soap/envelope/ " xmlns:ns=" http://www.cisco.com/AXL/API/11.0 ">    <soapenv:Header/>    <soapenv:Body>       <ns:getLdapAuthentication/>    </soapenv:Body> </soapenv:Envelope> <soapenv:Envelope xmlns:soapenv=" http://schemas.xmlsoap.org/soap/envelope/ ">    <soapenv:Body>       <ns:getLdapAuthenticationResponse xmlns:ns=" http://www.cisco.com/AXL/API/11.0 ">          <return>             <ldapAuthentication uuid="{A8D94FF0-4627-EECC-0D8D-E2EE69123B32}">                <authenticateEndUsers>true</authenticateEndUsers>                <distinguishedName>my info</distinguishedName>                <ldapPassword/>                <userSearchBase>my search base</userSearchBase>                <servers>                   <server>                      <hostName>my ldap ip</hostName>                      <ldapPortNumber>389</ldapPortNumber>                      <sslEnabled>false</sslEnabled>                   </server>                </servers>             </ldapAuthentication>          </return>       </ns:getLdapAuthenticationResponse>    </soapenv:Body> </soapenv:Envelope> Again, I have to ask, are you sure you defined LDAP Authenticatioin using the web GUI?  Also, I don't know why you're defining the namespace in the command, here: < ns0:getLdapAuthentication xmlns:ns0 = " http://www.cisco.com/AXL/API/11.5 " /> ... View more

There is a new version of the SDK, 11.1(3).  Right now it's internal, but if you open a ticket I can get it to you.   Or you can wait until it's published to the DevNet site. ... View more

The engineers are aware of this problem, and they're trying to publish a fixed version sometime this week.  Keep your fingers crossed.  11.1(2) introduced a new problem, so that wasn't published. ... View more

What version are you using?  This is working fine for me on CUCM 11.5.1.10000-6.  Are you sure you have LDAP Authentication defined via your CUCM web UI? ... View more

It could be a number of things.  Cisco Jabber tends to "figure things out", whereas you generally need to configure other clients properly. My first guess is that there's something wrong with your BOSH URL, or the settings on CIMP that handle the BOSH URL.  Try navigating to the BOSH URL right in your browser.  For example, browse to: https://<your cimp server>:7335/httpbinding or http://<your cimp server>:7335/httpbinding If you get a page informing you about BOSH, then that URL works.  If you get anything else, either the URL is wrong, or your CIMP settings are wrong. ... View more