Hi Michael,   Your script looks ok to me. You should see the X-ECKOH-CALLID header in the outbound message. If not, you can open a DevNet support ticket and provide appropriate logs so we can investigate.   Regards, David ... View more

Hi F.aoun,   The Jabber Guest SDK team is working on this and target date to release is end of October. Thanks.   David   ... View more

Have you looked at the 'SIP Normalization and Transparency':    https://developer.cisco.com/site/uc-manager-sip/documents/sip_normalization_trans/   We have many examples of LUA scripts that can be used to modify SIP headers. Hope that helps. Regards,   David ... View more

Hi detho,   Which CUMI API did you use to transfer the wav file that resulted in a 404 error?   Regards,   David ... View more

Hi Bryan,   The cause is “name doesn't exist” in client message. The correct init message should be as follow: [{"ciscoChannelMessage":{"ciscoSDKClientMessage":{"name":"init","messageId":"0"},"client":{"id":"732462.101",”name”:” Video Call Demo”,"url":"chrome-extension://ibboolpkcgdjjbmdfapaeplihhbmlkbi/","hostname":"ibboolpkcgdjjbmdfapaeplihhbmlkbi","type":"Chrome"}}} In your log, name:”Video Call Demo” is missing. Please goto chrome -> more tools->developer tools-> console window, activate the video tab and input “window.document.title” to see the value, it should not empty. Please use the Cisco sample code and check whether you are experiencing the same issue or not.   Regards,   David ... View more

Hi Edwin,   We have not officially tested the apps with Cordova so we are unable to comment as to whether it will work or not.  We suggest building the apps through Android studio for android devices and xcode for iOS devices.  Live Assist may work within Cordova apps, but as its not something we've tested we won't be able to support you if issues do occur.    Regards,   David ... View more

Hi Stephan, I did similar tests and found that for FW 11.5 the image is about 68% screen width (1st image), 12.0 is about 58% so I guess it's by design. For some reason in 12.x, the image is shrink a little bit. I'll check with the phone team to see why that is. For image #3, I sent XML: <setBackground> <background> <image> to the phone and can see the full image. If setting the background is what you want then using <setBackground> is the way to go. Regards, David ... View more

Stephan, What's the FW version on your phone? David ... View more

I see that you already reopened the case with Raj. ... View more

Hi Nuno, Not sure about your first Q but the call is using secured http and going through expressway so I would think it would support secured https/tls traffic. You can use POST /cjg-api/rest/links to create links. Hope that helps. Regards David ... View more