Thank you everyone for your response. We have fixed the issue by turningoff the 2.4 Ghz radios via profiles applied to the devices and have not hadany further issues.
I had this problem with the Zebra hand held scanners, constant and random drops from wireless in a warehouse setting. To solve the problem I had to adjust the data rates, turn off the SSID for the guns on the 2.4 Ghz band. I continued to allow the ...