Hi, after lots of effort trying to get access to our client's SNTC portal, we have come to deploy the collector and are getting lots of errors in the portal - both PSS and SNTC...has something been done over the weekend?  We cannot generate the certi...

Hi, our client granted us access to their SNTC portal and it shows us having CBR Admin access but after over 2 days we still cannot see it in our portal

My client is trying to register for the portal access but receives a message advising that a Cisco agent will review the request but then hears nothing back.  We are trying to get them setup and grant us access as their Partner so that we can then pr...

Hi All, We have deployed many collectors for our PSS clients and have these all visible via the PSS portal.  However we have just sold it (and accompanying services) to an existing Smartnet client and I believe there is a different process for this/s...