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I have a customer that is upgrading UCCM and UCCX. They are currently using CAD and have "Enhanced" licensing for UCCX. They would like to see integration with Salesforce.com.To do this with CAD I know they will need to ugrade UCCX to a "Premium" lic...
Currently there is no integration between the two. The customer is looking at us to implement it. I assumed Premium was needed for CAD/salesforce integration based off of this thread: https://communities.cisco.com/message/75067So I wasn't sure if Pre...
