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My company recently switched from Outlook IM to Jabber IM and it has been an extremely negative experience.I now miss chat opportunities the majority of the time and it makes me look bad. I have some solutions to the usability problems we are facing....
That's insane. If the sound was customizable you could just offer a different .wav file for people to download without having to update the whole program just to change one sound effect. Heck, you could offer a library of options. Or you could let th...
That doesn't solve the problem which is: I don't see new conversations because they show up in the old window. I need a new conversation to pop up in a new window so it is distinguished as being different from the chat window that is already open. Ca...