Anyone know how I can identify the digits enter by caller (dtmf) to IVR from CM logs if OOB, if there is any label/identifier I can search on through cucm logs to get these digits please share
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Team Please advise me on the CUC upgrade path to 14 from the current 11.0.1.20000-2 CUC Thanks
HelloIs it possible to report number of incoming and outcoming calls, detail of who answered the call, missed calls, calls sent to voicemail in Cisco auto attendant?RegardsAmith
Was this ever added as a feature or do we know the progress, I do not mind creating and xml or csv file to share and import contact between jabber client, I just need the telephone number field to be added and allowed with the import?
Hi Gents,Hope you can direct me in the right direction here. I have RMA installed, and it has been working great. But lately, I have been getting user account lock out in the Jabber client, but the AD account isn't. End users said they did not type t...
Dear Webex Experts and Users, A non-profit organization had an event and it was livestreamed via Webex. Had an opportunity to be part of the tech team.The event had few numbers of live performance, music/videos for playback and hosted with emcee onsi...
HiWe have CUCM, IM and Presence and we use cisco jabber. I configured archive chat accroding to this document:https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/14_1/cjab_b_feature-config-for-jabber141/cjab_m_feature-third-party-141.html#id_1...
My customer has a CER cluster version 11.5.4.50000-6. They need a report of switch port configuration updates on CER server. I am aware about ERL audit reports, where we get information about changes on ERLs. But this ERL audit reports do not include...
Dear Team,I'd like to discuss two scenarios and seek suggestions on how we can smoothly upgrade or migrate to CUCM 15, considering that most deployments have an 80GB disk.Upgrading from CUCM 12.X to 15:Initial steps involve upgrading to version 14, f...
The switch is part of my CCNA lab, and out of curiosity while tinkering through the configuration commands I found that switch came with built-in HSRP. I am asking this noble question: Why does the 2960 switch, which uses the lanbase IOS and is almos...
I want to listen to the audio element that I have uploaded on VVB while debugging in local call studio, where CVP is uninstalled. At least want to know whether it is possible or not to listen to the audio prompt in Call Studio Debug mode, before depl...