Hey folks,I would like to clarify whether the Cisco Codec EQ supports two touch panels with full UCI (User Interface) functionality when operating in Microsoft Teams mode.Can both touch panels support all UCI features, or is the secondary touch panel...
Forum Posts
We are investigating potential latency issues in Cisco Jabber (15.2.2.60904), specifically related to audio and video calls. Since the version update, our users have reported a latency of 5, 10, or even 20 seconds for video and audio (out of sync), r...
All,Microsoft has previously announced (2023) they will be decommissioning EWS beginning in October 2026 until full deprecation is completed for all customers by April 2027 (https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-on...
Customer has CER System Version: 12.5.1.26900-28 integrated with CUCM system version: 12.5.1.17900-64. After working for years CER system is unable to send email notification when any user call 911. Last email sent June13th 2023, since them on three ...
Resolved! CUC Upgrade from 12.5SU9 to CUC 15SU4
Hi,We have Unity connection PUB & SUB running which is in unrestricted version 12.5SU9. While trying to upgrade to Unity connection 15SU4 via data export import method, Pub data export is successful but Sub data export is saying terminated at the end...
when i shared a youtube video in a webex meeting on a Window PC, it only get up to 18 frames per second, however when i share the same video on the MacBook, it can up to 30 frames per second. i have open a TAC case SR 696510735, but TAC seems no idea...
Resolved! Cisco Jabber EoL
Hi,I would like to ask for clarification regarding the current and future support status of Cisco Jabber.We have heard some rumors suggesting that Cisco Jabber may be going out of support by the end of this year. However, I have not been able to find...
I’m interested in how teams manage short video files that are used across different collaboration and communication platforms.For example, a team might receive or create a short video for social media and later need to reuse the original file in a pr...
We have a user than is unable to sign into Jabber for Windows (v 11.9.2). When they attempt to sign in, we get a "Your username or password is not correct.". The user is able to sign into a Windows computer on the domain (the same account Jabber u...
Hello, we have LDAP setup and syncing successfully in our CUCM environment. When I try to login to cisco jabber client I am getting the error that the username or password is not correct, I have already verified the following: username and password L...
Like the title says, no matter what password I change, I cannot get this error to go away. I have searched and have not come up with a resolution yet. The jabber client is 11.1.0. And the IM&P server is 10.5. Any suggestions?
I just received my first publicly signed certificate that does not include the client authentication key usage. Apparently this is an industry change happening: https://www.sectigo.com/resource-library/tls-client-authentication-public-ca-end-2026#...
Hola comunidad, Tengo un cliente con toda su infraestructura de colaboración en sitio (on-premise), incluyendo Cisco Unified Communications Manager (CUCM) versión 12.5, Cisco Unity Connection y el servidor de IM and Presence. Actualmente utilizan Cis...
CUCM version 14, jabber ver 12.8 & 14. Starting forcing email email format, but in User Management we use their username. We enter the username manually. We do not authenticate via LDAP.Not sure why is occurring,Recently starting going to the Ci...
Dear Cisco Support Team,We are currently working on integrating AES67 audio from a Shure MXA920R microphone to a Cisco Room Bar Pro and are following the official integration guidelines.Here is a summary of our current setup:The AV Integrator licens...
