I have Queue Manager 3.5(3) with ICm 6.0(3). The ICM subsystem does not go In service. When I look at the logs this is the error I am getting1421: Sep 08 22:05:07.289 PDT %MIVR-LIB_ICM-6-ACCEPTING_VRU_CONN:Accepting VRU connection: VRU Connection=Soc...

I am using IP Phone agent as a primary desktop in a duplexed PG environment. The ICM version is 6.0 SR3 and CAD 6.0(2). I have added the service with the Active PG IP address in the service field for the IP Phone. My question is how will the IP Phon...

I am doing a ICM upgrade from 4.1 to 5.0. The ATT NIC in production is running on a DOS machine.But the present NIC is PCI card which runs on windows 2000. Can somebody suggest a easy way to export the configuration from the DOS machine?Thanks