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Hello,We're having issues getting 100% match between CMR & CDR data. This behavior is regardless of whether it's a standalone cucm server or cluster. The cdr & cmr data from the billing server/sftp server is processed separate and saved into separate...
How are we supposed to use the mediasense in the sandbox for recording video & audio? We tried making calls via jabber but none of the calls are archived. I tried the api to call an extension and record but the calls does not go through except for th...
I'm seeing this issue on a production server (unityconn 10.5 cluster). Since last week not receiving any deleted_message or deleted_message_Create notifications when a message is deleted. But deleted_message_read notifications are received after a wh...
Hello,Has anyone come across this issue of sporadic 401 unauthorized error?Mailbox delegate account is used to access user mailboxes via CUMI. 90% of the time it authenticates fine & gets to user mailboxes/messages. The 401 unauthorized error occurs...
I have an updated jabber-config.xml in CUCM with the following<Client> <jabber-plugin-config> <browser-plugin> <page refresh="true" preload="false"> <tooltip>DU</tooltip> <icon></icon> <url>http://10.3.105.190 </url> </page> </browser-plugin> </jabbe...
It's the 'Cisco MediaSense' lab under Collaboration.Able to make calls using jabber client & also dial 5555 for video as mentioned in the instructions. But none of the calls make it to MediaSense. MediaSense 'Search & play' does not list any of the c...
Hello,We just released a product for MediaSense. The roles and permissions can be setup by department or certain groups of users.Here's the link to the product - Donoma MediaScribe | Donoma SoftwareThanks!
