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Hi,If I export a report to excel manually (Export > runs to file, web page – save CSV ) Date Format is 16/06/2015 00:00:00 ( DD/MM/YYYY HH:MM:SS ) If I schedule it to save it to remote location as csv file the date format is different00:00.0 ( ...
Hi,As per cisco document, Historical report has an upper limit of 8000 rows.In our CUIC 8.5 environment, the agtskg24 - Agent Skill Group Performance Summary Daily Report generates only 3000 rows (despite it has more data to show). It is a historical...
Hi,I need to get the CUIC 8.5 equivalent report for Webview 7.5 perscv26 report.Has anyone already mapped it to CUIC equivalent ? We don't have a premium license to recreate it, if anyone has the report already mapped I can import it in to our system...
Hi Jack,Here is the SQL,BEGIN SET ANSI_WARNINGS OFF SET ARITHABORT OFF SET ARITHIGNORE ON SET ANSI_NULLS ON SET ANSI_PADDING ON SET CONCAT_NULL_YIELDS_NULL ON SET QUOTED_IDENTIFIER ON SET NUMERIC_ROUNDABORT OFF DECLARE @RelativeDate int, @AbsBegin va...
Yes "Peripheral Service Historical All Fields" report from CUIC 8.5 has all the fields as perscv26 in Webview.Sorry it was not available to us earlier, then the administrator has imported the report from the Cisco provided discs.Thank you.Kavya