Hi Haiko,Did you select the store in the Identity Policy for the service?(Access Policies/Access Services//IdentityBy default the "Internal Users" store is set, you can configure it to go either to your LDAP store directly, or to the identity Sequenc...

Hi,"For example, in shell profile, I have given the maximum privilege level that a user can access as 7 and I have logged into privilege level 7 using appropriate credentials and tried to enter the commands that are not allowed in that particular pri...

Hi Bhushan,Do you see the command authorisation request in the ACS logs? That would determine whether the device was actually sending the command query to ACS, and if so, it should provide the first indication as to why the command authorisation fail...