rodneygonsalves
Level 1
Level 1
Member since ‎05-08-2006
‎08-18-2017

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Hello,Is there a way to know if the agent or the customer ended the call in the uccx.Caller number and other details provided.
Hello All,Can we use a wild entry to use a state based call routing i,e callers with ANI starting with "02" or "03" to get a seperate routing treatments
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Member Since ‎05-08-2006 09:03 PM
Date Last Visited ‎08-18-2017 03:53 AM
Posts 5