Please follow the steps in this document.
https://www.cisco.com/c/en/us/support/docs/security/identity-services-engine/200568-ISE-Password-Recovery-Mechanisms.html#anc8
- Krish
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Please see the discussion here & the references embedded.
https://community.cisco.com/t5/identity-services-engine-ise/ise-multiple-domain-join-issue/td-p/3420569
One useful documentation link:
https://www.cisco.com/c/en/us/td/docs/security/ise/2-3/ise_active_directory_integration/b_ISE_AD_integration_2x.html
- Krish
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Since the issue seems to be caused by WLC move from Primary to Secondary, I would start with the WLC configuration. Some useful links to verify the WLC-ISE integration configuration
https://communities.cisco.com/docs/DOC-68172
https://communities.cisco.com/docs/DOC-71879
Else I would recommend to reach out to TAC.
- Krish
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I would look at the Windows 7/Windows 8 guidelines mentioned in the AnyConnect 4.6 RN & confirm if they are followed/helpful. Release Notes for Cisco AnyConnect Secure Mobility Client, Release 4.6 - Cisco Else please open a TAC case to debug further. - Krish
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