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Hi All, When trying to launch script editor in the Packaged UCCE 12.0 / 12.5 Sandbox, I get an error message saying "Cannot Connect to distributor. Script Editor will now exit." - attached is the error message, any idea? Thanks, Faycal..
Hi All,We are currently running UCM 7.1(5) with ICM 8.0(1) and CVP 8.0. The CUCM is shared by back office users as well as Call Center Agents. We are planning on migrating the UCCE Agents to a dedicated UCM 8.x in the near future. ...
Hi All,I'm looking for a sample script to upload prompts that can be called from a UCCE Script. I am susing Version 8 on both UCCE and CVP. I have a call center that would like to have the ability to upload messages as needed to play for callers. Her...
Thanks Amer for looking into this. I was thinking along the lines of having to run parallel clusters as I migrate agents from the shared UCM cluster to the dedicated UCM cluster. We are running a PG Generic and might have to add a second PG Pair to ...