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Hello ... for CUCM 10.5. When a user is on a call, a second call goes straight to VM without ringing. Also, when a users puts a call on hold, the call drops on resume. Max calls set to 6 and Busy Trigger set to 2. About to dive into call trace but no...
Sorry for the delayed update. This was an asymmetric routing issue caused by the CUBE communicating with a CUCM subscriber over SD-WAN with two active/active circuits. SIP messages were routing over both circuits and arriving at the CUBE out of sync....
Hi Vineet,Thank you for volunteering to help. After some troubleshooting and testing, we realize the problem has nothing to do with multiple calls. Any incoming external call, when placed on hold either drops immediately or drops when the resume butt...
Looks like disabling Call Manager and CTI Manager on the Pub when there are two or more subs is Cisco's best practice. I'll collect the traces and share with you. Thanks.
Hi Vineet... we did several tests - added a new, unused DN, removed a DN completely from CCM and re-added it, removed CF busy, saved, and re-added. Was about to configure trace and notice Call Manager and CTI Manager services are down on the Pub but ...
Thank you, Vineet. This issue is widespread impacting all phones - 7942s and 7962s. I inherited this issue and trying to resolve it. Per the only tech still around who's been managing this voice system, there have been no changes or upgrades other th...
