Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi all,I just set up a new line group with the corresponding hunt group and hunt pilot and added the single members to it.Now two of the members use a CTI device which lets their cellphone ring parallely to their IP phone after two ring tones.But unf...
Hi there,we're currently having this issue: one of our users, using a Cisco 7970 IP Phone, is randomly unable to hear his conversational partner. That means that for example two calls are ok but then the fith has this issue. Then the next call is fi...
While I was connected via Agent Desktop with our Callmanager I installed VirtualPC which restarted the network adapter during installation. Due to this I naturally lost all network connections and was back online again after some seconds.But as a reu...
Hi all,we'd like to connect our Callmanager (4.3) to our Active Directory sind we'd like the fields for telephone and fax number automatically be filled with the entries being stored in the Callmanager.Can we as end users do this by ourself - somehow...
Hi all !We have to reassign a number of users to certain already existing pickup-groups.Now I cannot find an overview of which pickup-group contains which directory numbers or which directory numbers are in which pickup-group. Isn't there really any ...
Ok, what I did to realize this was adding another line with an additional extension to the affected device. Then I removed the original extension from the line group and added the newly added to it.This way the user now has bound two extensions to hi...
Yes, this helpdes.It was the "CRSJavaService.exe" which prevented the service from stopping.After having killed the process the service was stopped and could be started again resulting in a succesful logon at the Agent Desktop.Thanks m8s !
Thanks, but errr.......I just stopped the service but received the error that problem prevent it from stopping. The state is now "Stopping" and that's it.
Thanks to both of you.I'll look through the HowTo. Finally - I guess - Cisco has to do it by theirself since we have a service and support contract. But nevertheless I'd like to know what has to be done. @javalenc: I have access to the CM via RDP or...
