Hi all,I just set up a new line group with the corresponding hunt group and hunt pilot and added the single members to it.Now two of the members use a CTI device which lets their cellphone ring parallely to their IP phone after two ring tones.But unf...

Hi there,we're currently having this issue:  one of our users, using a Cisco 7970 IP Phone, is randomly unable to hear his conversational partner. That means that for example two calls are ok but then the fith has this issue. Then the next call is fi...

While I was connected via Agent Desktop with our Callmanager I installed VirtualPC which restarted the network adapter during installation. Due to this I naturally lost all network connections and was back online again after some seconds.But as a reu...

Hi all,we'd like to connect our Callmanager (4.3) to our Active Directory sind we'd like the fields for telephone and fax number automatically be filled with the entries being stored in the Callmanager.Can we as end users do this by ourself - somehow...