About robert.russom

robert.russom · 08-17-2018

Hi, I'm having an issue with callers being able to exit the queue when all agents are busy to leave a VM. Queued callers get a message- agents busy, please hold, press 1 to leave VM" then they get 30s of MOH from CUCM as I'm using call hold/unhold to...

robert.russom · 02-03-2016

We control our external DNS to the internet, and currently they sit outside of the firewall on public IPs. It's time to upgrade and I want to bring them inside the ASA and NAT them. Maybe I'm looking at this too hard, but is it as simple as NAT'ing t...

robert.russom · 05-20-2015

One of our users reported not being able to reach a hosting site for of their organization's websites - Modwest.comI can reach it from our external DNS server and from our internet router, but the ASA returns ????? when pinging. There's no ACL blocki...

robert.russom · 02-12-2016

Thanks guys! I got the crud and forgot to come back on here and update.

robert.russom · 02-04-2016

Thanks all! #3... I still need to allow port 53 to/from my DCs for DNS forwarding, correct?

robert.russom · 05-20-2015

Blacklisted! Should have know. Thanks again Vibhor for pointing me in the right direction!

robert.russom · 05-20-2015

Thanks Vibhor.The ASA also returns ????? when pinging the IP (204.11.247.3) of the site.Resolved address is correct. I can ping sites like Google, etc from ASA.We block no traffic out.Ping from my desktop -> Core Sw (sends traffic to ASA) -> ASA (can...

Member Since	‎09-09-2009 08:10 AM
Date Last Visited	‎01-08-2021 12:40 PM
Posts	9

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UCCX 9 Queue music with option to leave voicemail. Can only press key when playing menu step

External DNS Question

ASA (ver 9.1) Cannot Ping One Website

Thanks guys! I got the crud

Thanks all!

Blacklisted! Should have know

Thanks Vibhor.The ASA also