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Greetings @CHaywood
@jesseb514 nailed it. If the DNS queries are encrypted, the security service is unable to see what the query is and take action based on the query.
Hey @speakerfritz and @jesseb514
We apologize for this experience. It is clearly not the intended outcome we want. I'll review the cases in question and be sure we're doing all we can to solve this problem long term.
Contacting support is almost ...
Hello @jesseb514, @rising_income, and @cjcatucci (feel free to tag someone I missed here)
I'm sorry you are still facing this problem. We raced to get a fix out before the holidays to be sure nobody had to deal with the alerting issue all holiday se...
Thanks for the ping, @Xydocq! I get a notification when this happens, so if I'm not actively lurking the forums this is a good way to get my attention. I should put that in an announcement somewhere.
In any case - @DC31 and @rising_income we've bee...