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With Smartnet for 24x7x2 and 24x7x4 RMA the 2 and 4 hrs are described as response times. It is unclear what is meant by response. Certain documents imply this is the maximum time an RMA will take to get to the customer address once the RMA has been p...
This is a very confusing vulnerability/bug. The vulnerability states that Cisco IOS 15.5(3)M01 and prior are affected yet the bug states 15.5(2.2)T is the known affected release. Also the comments suggest 15.5 and above and 15.1 and below are not aff...
My confusion is that your statement is the amount of business hours before an advanced hardware is replacement part is sent - which means 2/4 before it is sentwhere as the Cisco glossary for smartnet statesthe two-hour time period commencing with Cis...
