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I have a question about jtapi event trigger when phones are ringing from hunt number(broadcast mode)we registered phone's jtapi call monitoring, ringing call event of all hunt phones occur to all phones in one hunt group.ex)agent call hunt num 7000 ...
Hi,I have a problem with below situation.1. Agent is ready for customer's calls2. Customer's call is incoming to CTI and Dialing Agent's phone.3. Customer released the call when ringing Agent's phone. (Before, answer call)4. Agent status is returned ...
