Dear Cisco RADkit engineers,I am operating RADKit 1.7.4 on a Windows Server very successfully for more than 1 year.I want to use the upcoming holiday season to upgrade my RADKit to version 1.9.1.I was searching for information what steps to take to u...

Dear sirs or madam,we started to use RADkit intensively in our company. Most of my colleagues including myself (and I created already some new users) tend to forget to "activate this user". It is not intuitive that you must enable a new user you just...

Dear sirs or madam,I am interested in a feature that I get an email when a Cisco TAC engineer starts a RADkit remote control session and when the session is ended. This way I know when remote access happened and I can verify the session logs instantl...

Dear sirs or madam,I installed RADkit 1.7.4 from scratch today in order to fix a problem importing an own certificate. (I used 1.6.11 and 1.7.0 before)I still have to manually import my 4000 Cisco switches via a CSV file and CLI.Are there plans to le...

Dear sirs or madam,I installed RADkit version 1.7.0 and I have successfully opened 2 Cisco TAC cases where TAC engineer accessed the correct devices in my network. The sessions have been logged in the "GUI folder" Monitoring / session-logs. I have a ...