Dear sirs or madam,I am interested in a feature that I get an email when a Cisco TAC engineer starts a RADkit remote control session and when the session is ended. This way I know when remote access happened and I can verify the session logs instantl...

Dear sirs or madam,I installed RADkit 1.7.4 from scratch today in order to fix a problem importing an own certificate. (I used 1.6.11 and 1.7.0 before)I still have to manually import my 4000 Cisco switches via a CSV file and CLI.Are there plans to le...

Dear sirs or madam,I installed RADkit version 1.7.0 and I have successfully opened 2 Cisco TAC cases where TAC engineer accessed the correct devices in my network. The sessions have been logged in the "GUI folder" Monitoring / session-logs. I have a ...