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Hi,I have Media Sense 11 in my lab and I have a trouble when playing back any closed call from Search and Play. It plays the call almost to the end time without any problems, but approximately 2 seconds before end of the call – player gets stuck for ...
Hi,I've consulted with Cisco ContactUs and below is the replay. How can I open Service request?From: Paul Zimmerman (pzimmerm) [mailto:pzimmerm@cisco.com] Sent: יום ה, 16 מרץ 2017 14:30 To: Yevgen Gavdan <Yevgen.Gavdan@nice.com>; David Staudt (dstau...
Hi,I tried to play the call using VLC but it was not successful - player start playing audio and then after 1-2 seconds stops. I see that duration of the call changed from correct value to -|- that looks like player reached end of the call. I observe...
Hi,This issue happens for all call recordings.I did not try to use VLC. Please send me instruction how to play the call using VLC since I’m getting some problems to do that.We tried to use IE and Chrome on different machines – same problem. Clear cac...
Hi,We are using inline JNLP player. We did not try other players. When call downloaded we don’t have any issue with playback.This problem we originally found when we tried to play completed calls using Nice player that use rtsp to get audio. We obser...
