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Hi everyone,I have a problem and I hope someone can give me advices. I try to load a permalink (result is xml format) in a javascript to customize that xml so that I can filter some information from that permarlink. But when I try to load the permali...
Hi everyone, I'm a newbie in cisco finesse. I have a problem and I need your helps! In order to make a finesse gadget to display agent's performance data such as talk time, not ready time...for each agent. I used live data to make the gadget but it d...
Hi everyone, I'm a newbie in cisco finesse. I have a problem and I need your helps! In order to make a finesse gadget to display agent's performance data such as talk time, not ready time...for each agent. I used live data to make the gadget but it d...
Yeah, I have to loggin into CUIC before getting the report. Is there any reason else for this case? Am I able to access it without loggin? I embed the permalink in javascript file to filter the xml result but I can not get the xml result whet I get t...
