Hi there   Lets start by letting you know that I'm still fairly new to the Cisco world so please be patient with me.   We currently have our incoming calls setup such that they get routed through to our CCX instance and there is a trigger (extension ...

Hi there, a couple things   1. I reserved a sandbox lab (Unified Contact Center Express 10.6) just yesterday and when I was looking at Cisco Unity today, it says "Cisco Unity Connection cannot answer calls" (see screenshot below).  Is there a way to ...