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You want to connect to the SocialMiner Xmpp server so that the agent can receive and send messages back and forth from your custom gadget to the chat room for a chat.The specific room id to join to will be in the social contact corresponding to a cha...
When SocialMiner posts the social contact notification(resulting from an incoming chat request) to UCCX (via HTTP POST notification), a unique authentication token string is sent with the message body. This corresponds to the integrationAuthTokenGUID...
